Last updated: 27 October 2026

We Are Committed to Protecting Your Privacy

At Reciprocal Green, we understand that your personal information is important, and we are committed to handling it with care, transparency, and responsibility. We respect your privacy and take reasonable measures to protect the information you share with us through our website, enquiry forms, phone calls, emails, and other communications. This Privacy Policy explains how your information may be collected, used, stored, and protected when you interact with us, helping you understand how we handle your personal information.

1. Information We Collect

When you submit an enquiry or communicate with us regarding our property offerings, we may collect personal information such as your full name, phone number, email address, and city. We may also collect details about your preferred site visit timeline, budget range, and any additional information you voluntarily provide during communication with our team. We collect information relevant to responding to your enquiry and assisting you with your property-related requirements.

2. How We Use Your Information

The information you provide may be used to respond to your property enquiries, share project details, pricing, availability, and other relevant information, and contact you regarding your interests. We may also use your information to coordinate site visits and appointments, maintain enquiry and communication records, improve our interactions with prospective customers, and fulfil applicable legal and regulatory obligations.

3. Cookies and Website Data

Our website may use cookies or similar technologies, depending on the features and tools implemented on the website. These technologies may support website functionality and help improve your browsing experience. The use of analytics tools, advertising pixels, or other tracking technologies will depend on the services actually implemented on our website. Any such technologies should be accurately disclosed in this policy where applicable.

4. Sharing of Personal Information

We may share your personal information when reasonably necessary to respond to your enquiry, operate our website, provide related services, or comply with applicable legal requirements. Where third-party service providers are used to support website operations or enquiry management, information may be shared with them to the extent necessary for those purposes. We do not sell your personal information.

5. Data Security

We take reasonable measures to protect the personal information shared with us against unauthorized access, misuse, loss, alteration, or disclosure. While we strive to maintain appropriate safeguards, no method of electronic transmission or data storage can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of information transmitted or stored electronically.

6. Data Storage and Retention

We retain personal information only for as long as reasonably necessary to respond to enquiries, maintain communication records, support our business operations, and fulfil applicable legal or regulatory obligations. The retention period may vary depending on the nature of the enquiry, the purpose for which the information was collected, and any relevant legal requirements.

7. Your Privacy Rights

Subject to applicable laws, you may request access to or correction of your personal information. Where applicable, you may also request the deletion of your information or withdraw consent for its processing. If you wish to stop receiving promotional communications or have questions about how your personal information is handled, you may contact us using the details provided below.

8. Changes to This Privacy Policy

Reciprocal Green may update this Privacy Policy from time to time to reflect changes in our practices, website features, or applicable legal and regulatory requirements. Any revisions will be published on this page along with the updated date. We encourage visitors to review this page periodically to stay informed about how their personal information is handled.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, you may contact Reciprocal Green using the details below.